Refund Policy
Our online food safety customers are entitled to a full refund within 7 days when the following conditions are met:
Where the training provider cancels a course, a full refund will apply.
Refunds are administered by our web hosts eLearning Portal to make it a simple and quick process for you.
To request a refund by email please provide your user name, course and refund amount
Requests for refunds should be made by emailing support@5starhospitality.com.au or by calling 1300 496 337 Mon to Fri, 9:00 am - 3:30 pm (AEST).
- When a refund is requested within 7 days of purchase; AND
- When no course certificates have been issued
Where the training provider cancels a course, a full refund will apply.
Refunds are administered by our web hosts eLearning Portal to make it a simple and quick process for you.
To request a refund by email please provide your user name, course and refund amount
Requests for refunds should be made by emailing support@5starhospitality.com.au or by calling 1300 496 337 Mon to Fri, 9:00 am - 3:30 pm (AEST).